Shipping policy

Payment & Shipping Terms

Payment terms

Payment Service Provider
 
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
 
Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Business ID 2122839-7


Shipping Policy

Each piece — whether an original painting or a print — is prepared with care and intention.

Your artwork is thoughtfully packaged to ensure it arrives safely and beautifully.

Processing Time

Orders are processed within:

  • Paintings: 7–10 business days
  • Art prints: 3–5 business days

You will receive a shipping confirmation and tracking details once your order has been dispatched.

Shipping 

Shipping for Art Prints

Art prints are carefully wrapped in protective silk paper and shipped in a durable mailing tube to prevent damage.

Prints are delivered unframed, allowing you to choose framing that suits your space.

Shipping for Original Paintings

Finland & EU Countries

Canvas paintings will be sent stretched (remaining on the wooden frame) - ready to hang. The art will ship inside a safely packed shipping box.

Gallery hanging wire will be installed in the back of the painting.

International shipping outside EU.

For overseas shipment, canvas paintings (larger than 50 x 50 cm) are carefully removed from the wooden stretcher bars and shipped rolled in a safe shipping tube (not including the stretcher bars). This method reduce the shipping costs for the buyer significantly. Once the artwork arrives, the buyer can have the painting re-stretched easily at a local art framer.

If you prefer to have a painting shipped remaining “stretched” on the stretcher bars and ready to hang, additional costs will apply.  The Checkout function (during your online purchase) is already configured to provide you with both shipping options for your purchase (“Rolled” or “Stretched”) for overseas counties where shipping stretched (in a shipping box) is an option at this time. If you did not see these options for your country during Checkout,  you can contact me here so I can assess the cost of the desired and feasible shipping method for you.

Stretching or Framing  

(if canvas is sent detached from wooden stretcher bars and shipped rolled inside a tube during overseas shipping)

You can easily have the canvas stretched on wooden stretcher bars at a local framing store in your area. The painting will come back to its original/flat state once stretched.  This option is much less costly specially for larger paintings.

Alternatively or additionally some buyers like to place the canvas inside a frame, depending on their taste :)

Taxes, Duties & Custom Fees

The tax amount will be added to your cost during checkout.

For international sales any duties and customs fees that may occur in the receiving country are the responsibility of the buyer.  Please contact your local customs authorities if you wish to inquire further about the rules in your country that pertain to importing original artwork from Finland.

Presentation of Artwork colors

Please note that colour may vary slightly depending on your computer/device screen. If you would like to see more photos of the artwork, feel free to reach out to me hello@mialivart.com

Use & Copyright

The Artist holds copyright to the image of the sold artwork and may use the image at will for prints, publication and the like.